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Two-Factor Authentication

Enabling 2FA

  1. Sign in to the Kipper portal
  2. Click your profile menu and go to My Profile
  3. Scroll to the Two-Factor Authentication section
  4. Click Enable two-factor authentication
  5. Scan the QR code with an authenticator app (Google Authenticator, Microsoft Authenticator, 1Password, Authy, etc.)
  6. Enter the 6-digit code to confirm
  7. Save the backup codes Kipper displays — you will not be able to see them again

Signing in with 2FA

Enter your email and password, then enter the 6-digit code from your authenticator app.

Using a backup code

If you've lost access to your authenticator app, use one of the backup codes saved during setup. Each backup code can only be used once. You can regenerate a new set of backup codes at any time from My Profile → Two-Factor Authentication → Regenerate backup codes — you'll be prompted for your current password to confirm, the same as when disabling 2FA. Contact support@kipper.com if you've lost both your authenticator and your backup codes.

Disabling 2FA

Go to My Profile → Two-Factor Authentication → Disable two-factor authentication and confirm with your password.